Office Support Team

Misty Heyer

Misty Heyer

Executive Assistant

Misty joined the Leaps & Bounds team as an Executive Assistant in June 2023.  She has over 20 years of administrative experience, working with C-Suite executives to support finance departments, coordinate logistics and travel needs for more than 50 annual trade shows, and process e-commerce inventory.  Misty has always loved being around kids and animals so Leaps & Bounds was the perfect fit for her.  

In her spare time, Misty enjoys going to baseball (go Angels!) and hockey games with her boys, watching home renovation shows with her mom, and spoiling all her animals. She also loves to bake and BBQ and is a proud Grandma to her grandpups Daisy, Grogu and Tulip.


Yesenia Cornejo

Patient Care Coordinator

Yesenia joined the Leaps & Bounds team in February 2020. She recently relocated from her hometown in Ventura County to Norco, to start her “farm life” dream. Yesenia brings a variety of skills to contribute to the team due to her many years of customer service and medical office experience, especially with the pediatric population. She loves kids and animals and loves getting to know all of the kiddos at Leaps and their families!

When she is not at the clinic, Yesenia loves to cook, travel and spend time with her two boys, huskies, goats, and husband.

Gavin Joyce


Gavin joined the Leaps team in June of 2020. He is a recent Corona High School graduate and will be attending UCLA beginning in October. He will be pursuing a joint major in mathematics/economics, two of his greatest interests. He also enjoys watching hockey, having board game nights with friends, and listening to alternative music. He is eager to help out in whatever ways he can and work with all the wonderful families that are part of the Leaps community.

Tammy Ladd

Front Desk Manager

Tammy joined the Leaps team in July 2021 but has been involved with Leaps & Bounds as a supporter for over 5 years. Tammy brings with her many years of customer service and office support skills. She loves the Leaps commitment to the families in our communities and is excited to be an official part of our support team.

In her spare time, she can be found enjoying time with her family and friends.

Alyssa Baltierra

Alyssa Baltierra

Patient Services Representative

Alyssa joined Leaps & Bounds in December 2021 as a front office assistant and since then has been promoted to Patient Services Representative. She obtained her associate in mathematics and science from Santiago Canyon College while playing softball for the college’s softball team. After attending SCC, she transferred to California State University Fullerton where she received her Bachelor’s of Science in Kinesiology with a concentration in Clinical Movement Science. She is currently working on her application for physical therapy school and hopes to become a therapist at Leaps & Bounds. Her hope is to give back to the community she grew up in through her work at Leaps & Bounds.

In her free time Alyssa loves to spend time with her family and her dog Jake.

Kendal Stuckey

Kendal Stuckey

Office Assistant and Authorization Coordinator

Kendal joined the team at Leaps & Bounds as an office assistant and authorization coordinator. She recently received her medical coding and billing certificate from DeVry university. She enjoys helping the families of Leaps and building connections with them.

In her spare time, she loves to explore new coffee shops, spend time with her family, friends, and dogs. In the future, she would love to open her own dog rescue center.

office aide

Maria Bonorris

Office Assistant and Therapy Aide

Maria joined the Leaps team in August 2021. She works as a front office assistant and a therapy aide. Maria is currently pursuing a Bachelor’s of Communicative Disorders at California State University, Fullerton. She loves working with children and has spent her time working at Leaps & Bounds cultivating relationships with many of our families and patients. She has worked with children for 5 years and is very excited to pursue a career in Speech Therapy. She hopes to rejoin the Leaps team as an SLPA when the time comes.

In her free time, Maria loves to travel and play sports. She enjoys music and has a passion for plants and animals.

Adriana Lara

Adriana Lara

Office Assistant

Adriana joined Leaps & Bounds team in February 2023. She has recently relocated back to Riverside, from Utah for a new start in life. Adriana brings a variety of skills to the team due to many years in customer service and patient care, especially with children and adults with disabilities. She loves kids and animals and as an owner of 2 horses, Leaps & Bounds felt like a match!

In her spare time, she enjoys spending time with her family & friends, and working as a care provider for the elderly and as a Reiki partitioner. Loves to travel and enjoys the outdoors.


Emily Lavin

Office Assistant

Emily joined the Leaps and Bounds Team in April 2023. She is a recent graduate from California Baptist University where she received a Bachelor of Science in Entrepreneurship with a concentration in Business Management. She brings 5 years of customer service experience. She loves cultivating new relationships and has a heart for service which is what drew her to Leaps and Bounds. Emily has a passion for working with animals and children.

In her spare time, she runs a notary business and loves to travel with her family and Cattle Dog named Atlas. Emily dreams of having a farm one day with many farm animals. She has future aspirations of starting her own Real Estate Business in the future.

office assistant

Cindy Gonzalez

Account Specialist

Cindy obtained her Medical Billing and Coding certificate from American Career College and she obtained a certificate as a Medical Assistant from a Regional Occupational Program. She has always wanted to work in the medical field since she was a little girl because she wanted to care for and help people in need. She found Leaps and Bound Pediatric Therapy on April 4, 2022, because of a change in location, she decided she needed a job closer to home. Cindy is so happy to be a part of this beautiful organization that helps kids with their needs and she is satisfied with her role as a billing specialist. She is happy to be of help to our dedicated and caring therapists in obtaining the proper reimbursements and to be of assistance to parents in obtaining a resolution for unresolved claims. She also loves when kiddos pop into the office to say hello and to see them smile and enjoy their therapy sessions.

In her free time, she loves spending time with her family, husband, son, daughter, and her church family.

Erica Albrecht

Erica Albrecht

Account Specialist

Erica joined the Leaps & Bounds team in February 2023. She has lived in Norco for 10 years and discovered quickly how special the community is. Having over 20 years of customer service experience, she offers a wide variety of skills. She has worked in a variety of different settings, including administration, fitness and clinical. In 2016, she obtained her Medical Billing and Coding certificate at North-West College in Riverside. She feels beyond blessed to be a part of a company that is passionate about bettering the everyday lives of children and their families.

In her spare time, Erica enjoys spending time with her husband and three children. She is a self-taught baker and has recently taken an interest in hand knitting and canning.